Refund policy
Because We Care...
STORE POLICY
We founded Resin Vibes by MB with one goal in mind: To give our customers unique statement handmade items that will be cherished for a lifetime. Our store policies are detailed below, please have a look and contact us to learn more.
Each piece is unique and handmade in a home studio. Resin pieces may have small imperfections on the surface such as small bubbles and small particles that have found a way into the resin during the drying stage. Variations in texture are occasionally seen and it's normal in resin. Even though we use high quality resin. Ambering is a normal aging process of resin. It can occur in months or years. Keep your pieces out of direct sunlight to slow down the aging process.
We do not accept order cancellations, refunds, or exchanges. All sales are final. Please make sure you are certain of your selections when placing an order. These items are one of a kind and delicate so please handle carefully. Resin Vibes by MB is not responsible for any damage caused by shippers or customer. If there is an issue with your order please contact me directly via email. Thank you for understanding and your support.